How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please contact us to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
   WWW.bananapan.com
   Returns Department
   2618 Lomita Street
   Oceanside, CA 92054
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Refunds will be given upon inspection of the item. The item must be in new condition

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Contacting us

If you have any questions about this Shipping Policy, please contact us at:

WWW.bananapan.com
P.O. Box 3078
Oceanside, CA 92051
1-800-474-7538
or Contact Us Directly Here